JP Investigations LLC (“we,” “us,” or “our” “JPI”) is committed to protecting your privacy.
1. Information We Collect
We may collect the following information:
• Personal Information: Name, phone number, email, address, and other contact details given.
• Case-Related Information: Any details provided for investigative services.
• Communication Data: SMS messages (opt-in only), call logs, and any interactions with our services.
• Payment Information: Minimum billing details for service transactions.
2. How We Use Your Information
We use collected information for:
• Providing investigative services as requested.
• Communicating updates, appointment reminders, and case progress.
• Processing payments and maintaining records.
• Ensuring compliance with legal and regulatory requirements.
3. SMS Communication & Opt-Out Policy
By providing your phone number, you consent to receive SMS messages from JPI related to our services.
• Message frequency may vary depending on the nature of the case or service.
• You can opt out anytime by replying STOP to any message.
• After opting out, you will no longer receive SMS updates unless you opt back in.
4. Data Sharing & Security
• We do not sell, rent, or share your personal information with third parties, except as required by law or for case-related needs (e.g., legal requests).
• We implement high security measures to protect your data from unauthorized access or misuse.
5. Third-Party Services
We may use third-party platforms (such as RingCentral for SMS services). Their privacy policies apply to their data handling practices.
6. Your Rights & Contact Information
You have the right to:
• Request access to or deletion of your personal information.
• Withdraw consent for communication at any time.
• Inquire about our data practices.
Your privacy is our priority.