Privacy Policy

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JP Investigations LLC (“we,” “us,” or “our” “JPI”) is committed to protecting your privacy. 

1. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email, address, and other contact details given. 

• Case-Related Information: Any details provided for investigative services.

• Communication Data: SMS messages (opt-in only), call logs, and any interactions with our services.

• Payment Information: Minimum billing details for service transactions.

2. How We Use Your Information

We use collected information for:

• Providing investigative services as requested.

• Communicating updates, appointment reminders, and case progress.

• Processing payments and maintaining records.

• Ensuring compliance with legal and regulatory requirements.

3. SMS Communication & Opt-Out Policy

By providing your phone number, you consent to receive SMS messages from JPI related to our services.

• Message frequency may vary depending on the nature of the case or service.

• You can opt out anytime by replying STOP to any message.

• After opting out, you will no longer receive SMS updates unless you opt back in.

4. Data Sharing & Security

• We do not sell, rent, or share your personal information with third parties, except as required by law or for case-related needs (e.g., legal requests).

• We implement high security measures to protect your data from unauthorized access or misuse.

5. Third-Party Services

We may use third-party platforms (such as RingCentral for SMS services). Their privacy policies apply to their data handling practices.

6. Your Rights & Contact Information

You have the right to:

• Request access to or deletion of your personal information.

• Withdraw consent for communication at any time.

• Inquire about our data practices.

Your privacy is our priority.